Carbon Reduction Plan
Commitment to Net Zero 2045
Copthorne Complete Home Care | Shrewsbury, Shropshire. Upholding safe, reliable, relationship-centred care while advancing environmental responsibility.
Carbon Reduction Plan &
Environmental Governance
This document sets out the measures, responsibilities, and evidence framework for Copthorne Complete Home Care to achieve Net Zero greenhouse gas emissions by 31 December 2045 while upholding safe, reliable, relationship-centred home care.
Formal long-term management ambition
Establishing from verified operational records
Travel, premises, waste & procurement
Crown Commercial Service & NHS aligned
Compassionate Care,
Responsible Stewardship.
“Environmental improvements will be proportionate to Copthorne's domiciliary care model and will not compromise safeguarding, punctuality, continuity of care, infection prevention or people's assessed needs.”
We prioritize genuine operational and supply chain reductions. Any treatment of residual emissions will only be considered after reasonable direct reductions, with full transparency.
Document Information
Reporting Boundary & Emissions Methodology
Boundaries are measured in tonnes of carbon dioxide equivalent (tCO2e) using the Greenhouse Gas Protocol and relevant UK Government greenhouse gas conversion factors.
Direct Emissions
Emissions from activities owned or controlled by Copthorne Complete Home Care.
- Fuel used in company-controlled vehicles
- On-site combustion and other direct sources where applicable
Indirect Energy Emissions
Emissions from generation of purchased energy consumed by the organisation.
- Purchased electricity in controlled premises
- Purchased heating or cooling used in controlled premises
Relevant Value Chain
Indirect emissions from wider business operations required under PPN 06/21.
- Business travel & employee commuting across Shropshire
- Waste from operations & upstream transport/distribution
- Purchased goods, services and other applicable categories
Baseline Emissions & Current Reporting
No historic or unverified performance claims have been carried over. The fields below are intentionally unpopulated pending measurement directly from Copthorne operational records.
| Emission Category | Baseline (tCO2e) | Most Recent Year (tCO2e) |
|---|---|---|
| Scope 1 (Direct Emissions) | Pending measurement | Pending measurement |
| Scope 2 (Indirect Energy) | Pending measurement | Pending measurement |
| Relevant Scope 3 (Subset) | Pending measurement | Pending measurement |
| Total Emissions | Pending measurement | Pending measurement |
Emissions Reduction Pathway
The 2045 date represents our requested long-term ambition. The steps below outline management milestones to establish baseline data and achieve structured reductions.
Boundary & Methodology Confirmation
Confirm reporting boundary, responsible lead, baseline year, data owners, and calculation method using UK Government conversion factors.
Baseline Inventory Completion
Complete comprehensive baseline inventory, identify material emission sources, and approve prioritised reduction actions.
Interim Target Establishment
Review energy, travel and procurement measures; establish quantified interim targets against the verified baseline.
Annual Refresh & Supplier Priority
Refresh reduction programme annually and prioritise high-impact operational and supply chain improvements.
Net Zero Realisation
Address remaining feasible reductions and evaluate any residual emissions transparently ahead of 31 December 2045.
Operational Carbon Reduction Programme
Practical environmental measures designed specifically for domiciliary home care delivery across Shrewsbury and Shropshire.
Care-Related Travel
Plan sensible visit routes and scheduling without reducing continuity or responsiveness. Record relevant business mileage and consider lower-emission travel where practical across Shrewsbury and Shropshire.
Premises and Energy
Review utility consumption, efficient lighting, heating controls, equipment settings and feasible renewable electricity options for premises under company control.
Paper and Digital Records
Use secure electronic records where appropriate; reduce unnecessary printing while maintaining accessibility, confidentiality and lawful record retention.
Waste and Consumables
Promote correct segregation, recycling and responsible disposal. Maintain infection prevention requirements and clinical waste controls where applicable.
Sustainable Procurement
Consider proportionate environmental criteria in purchasing and supplier reviews, alongside care quality, safety, availability and value.
Staff Awareness
Provide practical guidance on travel, energy use and waste. Encourage suggestions and review feasible improvements through regular team communications.
Governance, Accountability and Assurance
An authorised director or senior manager owns this plan, appoints an operational data lead, and approves annual reporting. Managers review actions, delivery barriers, data quality, and exceptions at least annually. Staff responsible for mileage, premises, procurement and waste information retain supporting records and report material changes.
The annual review records the reporting boundary, emissions by scope, comparison with baseline, actions completed, changes to service activity, assumptions, and next-year priorities. Significant changes to operations or calculation methodology will be explained rather than presented as unexplained improvements.
Declaration and Formal Approval
“I confirm that this Carbon Reduction Plan has been reviewed and approved on behalf of Copthorne Complete Home Care, that its stated commitments reflect the organisation's intentions, and that future emissions reporting will be based on its own supporting records.”